ColorPing
ColorPing support is handled by Hyperion App Studio. Email us and we will get back to you.
Email supportThe fastest way to reach us is email. Include the phone number or email on your ColorPing account so we can find it.
We aim to reply within two business days.
Email [email protected]ColorPing is an automated notification aid. The official color line and your program’s instructions are the authoritative source. You remain responsible for complying with all reporting requirements. Always verify the official line when it matters.
ColorPing uses a one-time code sent to your phone or email. There is no password to reset.
ColorPing is currently free. There is no subscription or in-app purchase required for automated checks, alerts, or history.
If an alert looks wrong, check the official color line first, then email us with the jurisdiction, the date, and what you expected to see.
Push alerts require notification permission on your device. You can turn push on or off in ColorPing Settings and in your system settings.
The History tab shows recent daily checks (about the last 30 days). Older days may not appear in the list even if they were processed.
Connecting Ride Angels is optional. Use ColorPing Settings → Ride Angels to connect or disconnect. If a ride appointment looks wrong, check both apps and tell us which one you used.
Use Feedback & ideas in Settings to post suggestions or report issues to the community board. You can edit or delete your own posts in the app when that option is available.
To change your assigned color or color line, use the app settings. To delete your ColorPing account and associated personal data, use Settings → Account & security in the app, or email [email protected] from the contact on the account.
We may ask you to confirm that you own the account. We aim to complete deletion requests within 30 days.
When you write, it helps to include:
