We’re here to help.

Sign in

Ride Angels uses a one-time code sent to your phone or email. There is no password to reset.

• Create Account and Sign In are separate. Use Sign In if you already have an account.
• Check that you are using the same phone or email you registered with.
• Codes expire. Request a new one if it does not arrive or no longer works.
• You can add both a phone number and an email in Profile → Account & Security so you have a backup sign-in method.
• If the app says your device clock is wrong, set Date & Time to automatic, then try again.

Using Rider and Ride Angel

On first setup, choose I’m a Rider or I’m a Ride Angel. Later, open Profile and switch “Using the app as” anytime. One account can be both.

Trusted circle

Invite someone from My Ride Angels using the email or phone on their Ride Angels account (or share an invite link by phone). They accept, then they are first in line when you add an appointment.

Rides, Call / Text, and On my way

• Riders add appointments; Ride Angels offer or claim.
• Call and Text on a ride card open your phone’s dialer or Messages.
• Ride Angels can tap On my way so the rider knows they are headed over.
• Optional push notifications and reminders help with upcoming pickups.
• Claimed rides can be added to your device calendar (not Google Calendar login).

Account and data requests

To update your name or photo, use Profile in the app. To delete your Ride Angels account, open Profile → Account & Security and tap Delete account. Deletion is immediate and cannot be undone.

To request a copy of your information, email [email protected] from the address on the account.

Something not working?

When you write, it helps to include:

• What you were trying to do
• What happened instead
• Your device and iOS / Android version
• Approximate time it happened

Privacy

How we collect and use information is explained in the Ride Angels Privacy Policy.